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From (Company)
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Email Address
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Name
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Please select one rating for each of the following questions.
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1. How would you rate the overall service that you received from us ?
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Poor |
Satisfied |
Good |
Very Good |
Excellent |
Neutral |
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| Your Preferred Supplier |
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Comments/Suggestions (if any):
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| 2. How would you rate our delivery ? |
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Poor |
Satisfied |
Good |
Very Good |
Excellent |
Neutral |
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| Your Preferred Supplier |
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Comments/Suggestions (if any):
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| 3. How would you rate the overall quality of our product/service? |
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Poor |
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Very Good |
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| Your Preferred Supplier |
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Comments/Suggestions (if any):
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4. Do you find it easy to contact us ? |
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Poor |
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| Your Preferred Supplier |
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Comments/Suggestions (if any):
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5. How would you rate our response to your feedback/enquiry ? |
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Poor |
Satisfied |
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Neutral |
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| Your Preferred Supplier |
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Comments/Suggestions (if any):
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6. How would you rate our service related to field returns, recalls, and warranty ? (where application) |
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Poor |
Satisfied |
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Neutral |
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| Your Preferred Supplier |
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Comments/Suggestions (if any):
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7. How would you rate our response to the business disruption incident ? |
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Poor |
Satisfied |
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Neutral |
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| Your Preferred Supplier |
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Comments/Suggestions (if any):
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8. Generally does our company |
| Exceed your expectation |
Meet your expectation |
Not meet your expectation |
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9. Any other area(s) for improvement so that we can serve you better ? |
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